Executive Coaching

Accendo’s proven Stakeholder Centered Coaching methodology is a disciplined and evidence-based approach, using 360-degree feedback, whereby Stakeholders participate in and support the change process. Through Stakeholder Centered Coaching the Leader chooses a development goal and relevant Stakeholders are recruited to help the Leader achieve a long-term change in leadership behavior.

Why is Executive Coaching important?

It’s pressure-filled and lonely at the top. We know because we’ve been there. Today’s dynamic business climate requires executives who can manage:

• Multiple priorities
• Complex matrix management structures
• Constant change
• Dynamic economic conditions
• Cultural shifts

Successful leadership demands continuous improvement, discipline and focus to stay on top. Elite athletes have coaches, why not executives?

The average tenure today of a CEO is four years.

40% of new executives fail within the first 18 months.

Some of the top reasons for failure are:

• Lack of cultural fit
• Difficulty building alliances and establishing relationships
• Poor team building skills
• Self-absorption
• Ineffective onboarding

How can Coaches help?

Effective Executive Coaches can be a valuable partner to:

• Facilitate executives in transition or in new leadership roles
• Act as a professional confidant and trusted advisor
• Offer counsel on strategic planning and vision
• Serve as a sounding board on organizational dynamics
• Prepare executives for increased level of responsibility
• Advise on improving interpersonal relations
• Guide and promote effective team dynamics

The benefits of Coaching are abundantly clear, for both the Leader and the Company.

Individual Benefits

• Stronger working relationships and teamwork
• More confidence and executive presence
• More effective presentation of ideas
• Better ability to drive organizational change
• Improved communication
• Enhanced time management
• Stronger stress resilience

Organizational Benefits

• Higher productivity
• Increased employee engagement
• Better retention and reduced turnover
• Improved customer service
• Increased profitability
• Greater level of trust 

Stakeholder Centered Coaching is simple, time efficient, measurable and guaranteed to produce results.

Leaders who are successful in making themselves and their teams more effective through Stakeholder Centered Coaching, display three crucial characteristics:

• Courage. Leadership change is about having the courage to address issues and try new things that take you out of your comfort zone.
• Humility. True leadership is not about you, but rather about the team and your collective mission. Successful leaders must balance courage and humility in order to improve their effectiveness.
• Discipline. Achieving sustainable leadership change requires disciplined execution of the action plan and consistent follow up with stakeholders.

Accendo’s Executive Coaching is typically a six-month to year-long process comprised of three primary phases.

Phase One: Starting Smart with Feedback and Goal Development

• 360 Degree process using structured assessment and/or personal interviews
• Review feedback
• Identify leadership behavior improvement area(s)
• Create developmental goal(s)
• Identify and enroll Stakeholders; Stakeholders should not be only your fan club; Stakeholders should be:
  • Individuals at all levels (direct reports, peers, superiors) for whom the developmental goal is highly relevant.
  • Close enough to and regularly interact with the Leader to be able to provide useful feedback and insights.
  • Affected by the chosen behavior and a direct beneficiary of a leadership change.
• Solicit Stakeholder suggestions on developmental goal(s)

Phase Two: Action Planning and Implementation

• Develop Action Plan
• Monthly feedback loop with Stakeholders
• Modify Action Plan as needed

Phase Three: Sustaining Measureable Success and Transition Planning

• Measure results through mid-term Mini-Survey process
• Create After Action Assessments
• Monthly feedback loop with Stakeholders
• Measure final results through final Mini-Survey process
• Create After Action Assessment and Transition Plan

 

"Karen is a highly accomplished bank executive who has parlayed years of experience into a successful coaching and leadership development practice. For almost a year, Karen has been coaching one of our very bright and talented executives to help get them to the next level.The results have been visible and impressive."

Bank, Chief Human Resources Officer